• Monday 09:00 - 16:00
  • Tuesday 09:00 - 16:00
  • Wednesday 09:00 - 16:00
  • Thursday 09:00 - 16:00
  • Friday 09:00 - 16:00
  • Saturday BY APPOINTMENT
  • Sunday CLOSED

Terms and conditions of sale

(“the Conditions”)

1. Orders

1.1 Any order placed by the buyer, whether orally, in writing or in electronic form, shall constitute a binding contract of sale once the seller has expressly accepted it.

1.2 Unless otherwise agreed in writing by the seller, all products shall be supplied in accordance with the conditions to the exclusion of any terms and conditions (if any) stipulated by the buyer and any representations warranties or communications not expressly incorporated in these Conditions.

1.3 The buyer shall be solely responsible for ensuring the accuracy of the terms of any order.


2. Price

2.1 The product shall be charged at the price agreed at the date the order is made. In the event that no price has been agreed, the price shall be the seller’s selling price at the date of delivery.

2.2 Any rebates discounts or allowances agreed between the seller and buyer are strictly subject to compliance with any credit terms and may be granted varied or rescinded at any time at the seller’s sole discretion.


3. Payment

3.1 Credit shall only be available to the buyer subject to the completion of the seller’s credit application form. The offer of credit to any buyer and the continuation of such credit terms shall be at the seller’s sole discretion.

3.2 If credit is granted to the buyer payment for each invoice shall be made not later than 30 days from date of invoice. If no credit is available or otherwise at the buyer’s sole discretion, payment shall be made prior to or on the date of delivery in cleared funds.

3.3 Prompt payment shall be a condition precedent to further deliveries and in the event of the failure of the buyer to pay in accordance with the credit terms interest shall be charged on the sums outstanding at the rate of 4% per month, such interest to accrue on a daily basis until payment is made to be paid without deduction of tax.


4. Deliveries

4.1 The seller will make every effort to effect delivery in accordance with the buyer’s requirements and the seller.

4.2 No lead time is guaranteed.

4.3 All deliveries shall be made within the seller’s normal business hours.

4.4 For all deliveries made to the buyer’s premises the buyer must provide safe and suitable : (a) access off a public road; (b) supervision for the off-loading operation in accordance with safe practice and in compliance with applicable statutory or other requirements; and in respect to each condition the buyer will indemnify the seller and for that purpose shall maintain appropriate insurance against all third party claims, costs and expenses attributable thereto, including any extra costs or expenses incurred by the seller arising from any failure by the buyer to make such provisions, together with bearing the responsibility for any accidents loss or damage caused to the products or any property whether of the buyer the seller or any third party resulting directly or indirectly for the transportation of the products being requested by the buyer to premises situated away from a public road.

4.5 In the event the seller is unable to effect delivery to the buyer by reason of the failure of the buyer to satisfy the aforesaid conditions or for any other reason (including the buyer’s refusal to accept the delivery of the products or part thereof) the buyer shall pay to the seller a delivery charge equal to £75 or 15% of the order value, whichever is the greater.

4.6 The buyer shall provide every facility to ensure that the products are promptly discharged or offloaded.

4.7 The measurements of the seller or its agents shall be conclusive as to the quantities delivered; in particular: (a) at unmanned premises – the driver’s confirmation as shown on the delivery note;


5. Loss or damage in transit

5.1 Where the price includes delivery the seller may at its option replace free of charge or credit any products lost or damaged in transit provided that the buyer notifies the carriers and the company in writing of such loss or damage within 24 hours of delivery.


6. Risk and ownership

6.1 Products shall remain property of the seller until the buyer has made payment in full,

6.2 Nothing in 7.1 shall prevent the buyer (being a distributor of the products) from re-selling the products to any third party in the normal course of business on the condition that the proceeds of any such resale are held by the buyer in trust for the seller and the buyer shall whenever so required by the seller assign to the seller all its rights against third parties in connection with the products.


7. Advertising and resale

7.1 The buyer shall not cause or permit the advertisement or sale of any of the seller’s products under the seller’s name trademarks or descriptions without the seller’s prior written consent.


8. Limitation

8.1 Any dispute or difference relating to quantity or quality of the products or services not otherwise provided for under these conditions shall be notified to the seller within 48 hours of delivery and in relation to price not later than 3 days of receipt of invoice or statement in default of which the buyer shall have waived all remedies in respect thereof and shall thereafter be estopped from challenging the same.

8.2 In the event of any dispute there shall be no right of set off for the buyer against any sums outstanding to the seller.


9. Liability

9.1 The seller’s liability in terms of these Conditions is in lieu of and to the exclusion of all other warranties conditions or obligations imposed or implied by statute or otherwise in relation to the quality or description of the goods or their fitness for any particular purpose and all liability for any loss or damage whether direct indirect or consequential (howsoever arising) is hereby expressly excluded.

9.2 The buyer shall indemnify the seller against all claims for personal injury loss or damage to property brought against the seller by third parties arising from the delivery storage or use of the products unless such injury loss or damage is solely attributable to the negligence of the seller or the seller’s employees or agents.

9.3 In the event the buyer is a consumer as defined under the Sale of Goods Act 1979 or any statutory modification thereof any provision of these conditions which is of no effect by reason of such statute regulation or otherwise shall not apply. For the avoidance of doubt the statutory rights of a consumer are not in any way affected by these Conditions.


10. Insolvency or default of the buyer

10.1 If the buyer makes default in or commits any breach of any of its obligations under these conditions or if any distress or execution is levied upon him his property or assets or if he makes or offers to make any arrangements or composition with his creditors or any petition or receiving order in bankruptcy is presented or made against him or if any resolution or petition to wind up the buyer is passed or presented otherwise than for the purposes of a solvent reconstruction or amalgamation or if a petition is presented for an administration order to be made in respect of the buyer or if any such administration order is made or if an administrator(s) is appointed in respect of the buyer or if a receiver(s) is appointed in respect of the buyer its undertaking property or assets or any part thereof the seller shall (without prejudice to any claim or right the seller might otherwise make or exercise) have the right forthwith to determine the contract by summary notice and all amounts payable by the buyer to the seller under any contract whatsoever shall become due and payable immediately notwithstanding any terms of credit.


11. Assignment

11.1 The buyer may not assign his or its rights under these conditions in whole or in part without the seller’s prior written consent.


12. Notices

12.1 Any notice given under these conditions by post email or fax to the recipient at its registered or principal office shall be deemed to have been properly served at the time when in the ordinary course of transmission it would reach its destination.


13. General

13.1 The seller reserves the right to report the buyer to such credit agencies as appropriate in the event of the buyer’s failure to comply with its credit terms.

13.2 The buyer shall be registered to the extent as is required in accordance with the Data Protection Acts.


14. Governing law

These conditions shall be construed in accordance with English law.

External Showroom

Due to refurbishment work, our external showroom will be closed until further notice. However, we have landscaping samples available in our main showroom if you would still like to visit us and speak to our team.